ALL Auto Email message can be edited, re-arranged and turned on or off.
Approval Notification
This message will be delivered to all members of an approval group when one of the members takes action on an order. The sending of the Approval Notification email is triggered when the checkbox for "Send Approval Notification to approvers?" is selected for a specific approval rule.
Inventory Point Reached
This message will be delivered to the administrative user designated as the contact for low inventory notification after the available inventory surpasses the designated notification point. This message notifies the administrative user that he needs to augment the inventory for the selected product.
Forgotten Password Auto Email
If a user cannot remember his logon credentials, he may click “Need help logging in?” from the Four51 logon page. After entering the email address that is set up in his profile and clicking the "Remind Me" button, the forgotten password auto-email will be sent. Upon receipt of the email, the user will find a link embedded in the body of the email message. After clicking on the link, the user will be required to create and confirm a new password (please note that this link is only usable once).
Line Item Quantity Exceeds Inventory
This message will be delivered to the administrative user designated as the contact for low inventory notification after an order is placed for a line item, and the quantity selected exceeds the amount in inventory. This message notifies the administrative user that he will need to add more inventories for the selected product and possibly notify his customer.
Mailing List Download
This message will be delivered to the buyer user after the mailing list he purchased has been downloaded. This message includes a link to download the mailing list and details for the product with which the list is associated.
New Order Received
This message will be delivered to an administrative user assigned to receive messages for a buyer company after a buyer user places an order. Orders requiring approval must be approved before this message is sent. This message notifies administrative users that they have a new order to process along with relevant order details. This message is only sent to administrative users. However, unlike the other auto emails, which are specific to buyer companies, this email is the same for all and any changes or deactivation will affect all other buyer companies.
To prevent spam filters from blocking the New Order Received messages, the email will be sent from DoNotReply@Four51.com. An admin user can change the "From Email" address from DoNotReply@Four51.com to another address by customizing the New Order Received Auto Email. Changing this value may cause this message to become undeliverable. When the ReplyTo Email value is blank, it will be populated with the buyer user's email address.
If the recipient of the message prefers to see who the order is coming from without opening the message, the Subject section of the Auto Email could be modified to include the user's email token, for example: You have a new order [[OrderID]] from [[Email]].
Order Awaiting Approval
This message will be delivered to a buyer user after he has placed an order that requires approval. The Order Awaiting Approval message confirms that the request was received and also provides the buyer user with an order ID. Typically this message contains detailed order information for the customer, although content may differ depending on customer needs.
Order Approved
This message will be delivered to a buyer user after an order he submitted that required approval has been approved by all designated approving buyer users. The Order Approved email confirms that the user's order was accepted and provides any comments from the approving user. Typically this message contains detailed order information for the customer, although content may differ depending on customer needs.
Order Canceled
This message will be delivered to a user after an order that doesn’t require approval has been canceled by the distributor. Typically this message contains detailed order information for the customer, although content may differ depending on customer needs.
Order Declined
This message will be delivered to a buyer user after an order he submitted for approval has been declined by a designated approving buyer user. The Order Declined message confirms that the order was declined and also provides the buyer user with comments from the user who declined the order. Typically this message contains detailed order information for the customer, although content may differ depending on customer needs.
Order Receipt
This message will be delivered to a buyer user after he has placed an order that doesn’t require approval. Typically this message contains detailed order information for the customer, although content may differ depending on customer needs.
Order Shipped
This message will be delivered to the buyer user after his order has been fulfilled and shipped. This message notifies the buyer user as to when he can expect the shipment and may also include a list detailing the shipped line items.
Order to Approve
This message will be delivered to the approving buyer user after a different buyer user places an order that requires approval. This message notifies the approver that there is an order waiting and also provides him with an order ID.Typically this message contains detailed order information for the customer, although content may differ depending on customer needs.
Order Updated
This message will be delivered to a buyer user after an order he submitted has been altered by an administrative user. This message details changes made to his order and also provides comments from the administrative user. This message typically contains detailed order information for the customer, although content may differ depending on customer needs.
Price Requested
This message will be delivered to a buyer user after a price request he submitted has been canceled by an administrative user. This message confirms his request was canceled and also provides comments from the administrative user. This message typically contains detailed order information for the customer, although content may differ depending on customer needs.
Price Request Response
This message will be delivered to a buyer user after a price request he submitted has been completed by an administrative user. This message confirms the details of his request, provides a quote and also provides comments from the administrative user. This message typically contains detailed information for the customer, although content may differ depending on customer needs.
Price Request Receipt
This message will be delivered to a buyer user after he has placed a Price Request order confirming that the request was received.Typically this message contains detailed order information for the customer, although content may differ depending on customer needs.
Supplier New Order Received
This message will be delivered to all supplier users assigned to receive messages for a company after a purchase order is completed. This message is only sent to supplier users and is notification that they have a new order to process along with relevant order details.This email is the same for all companies and any changes that are made (including deactivation) will affect all other supplier users.
Supplier New RFQ Received
This message will be delivered to all supplier users assigned to receive messages for a company after a RFQ is submitted. This message is only sent to supplier users and is notification that they have a new RFQ to process along with relevant order details.This email is the same for all companies and any changes that are made (including deactivation) will affect all other supplier users.
Supplier Order Cancelled Auto Email
This message is only sent to admin users and is a notification that an order has been canceled along with relevant order details. This email is the same for all companies and any changes that are made (including deactivation) will affect all admin users.
Reference Material: None
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Labels: Auto Email, Auto, Email, Definitions, Auto Email Definitions, Messages, Supplier, Emails