This article describes the different types of auto email messages available. All auto email messages can be edited, rearranged, and turned on or off.
Approval Notification
This message is delivered to all members of an approval group when one of the members takes action on an order. The email is triggered when the checkbox for Send Approval Notification to approvers? is selected for a specific approval rule.
Inventory Point Reached
This message is delivered to the administrative user designated as the low-inventory contact when inventory surpasses the defined notification point. It notifies the administrator that inventory must be replenished.
Forgotten Password Auto Email
If a user cannot remember login credentials, the user can select Need help logging in? from the Four51 login page. After entering the email address associated with the profile and selecting Remind Me, a password reset email is sent.
The email contains a single-use link that allows the user to create and confirm a new password.
2.0 Forgotten Password Auto Email
Applies to guest-enabled sites and supports password resets initiated from the Accounts page by guest or anonymous users. A verification code is sent to complete the password reset process.
Line Item Quantity Exceeds Inventory
Sent to an administrative user when an order is placed and the selected line item quantity exceeds available inventory.
Mailing List Download
Sent to the buyer after the purchased mailing list has been downloaded. Includes a download link and associated product details.
New Order Received
Sent to administrative users when a buyer places an order. Orders requiring approval must be approved before this email is sent. This email is shared across all buyer companies.
To minimize spam filtering, this message is sent from DoNotReply@Four51.com. Changing the From Email address may cause delivery issues.
You may customize the email subject to include email tokens, for example: You have a new order [[OrderID]] from [[Email]].
Order Awaiting Approval
Sent to the buyer when an approval-required order is submitted, confirming receipt and providing the order ID.
Order Approved
Sent to the buyer after an order has been approved, including approver comments if applicable.
Order Canceled
Sent when a non-approval order is canceled by the distributor.
Order Declined
Sent when an order submitted for approval is declined, including decline comments.
Order Receipt
Sent to the buyer after completing an order that does not require approval.
Order Shipped
Sent after the order has been fulfilled and shipped, including shipment details.
Order to Approve
Sent to approving users when an order requiring approval is placed.
Order Updated
Sent to the buyer after an administrator modifies an existing order.
Price Requested
Sent when a price request is canceled.
Price Request Response
Sent when a completed quote is available.
Price Request Receipt
Confirms receipt of a submitted price request.
Supplier New Order Received
Sent to supplier users after a purchase order is completed.
Supplier New RFQ Received
Sent to supplier users after an RFQ submission.
Supplier Order Cancelled Auto Email
Sent to admin users to notify that an order has been canceled.
Reference Material
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Labels
Auto Email, Auto, Email, Definitions, Messages, Supplier