NOTE: These instructions are only for addresses applied to a company, group or user from the administrative interface. If a buyer needs to edit an address they created in their own profile, see the related article.
If you find that your customers' shipping or billing addresses need updating or editing, you can follow the steps below to modify them.
To edit an admin-created address, complete the following:
1. After logging into the administrative interface, click on the "Buyers" tab in the top navigation.
2. Select the buyer for whom you wish to edit an address.
3. Navigate to the address list.
4. Select an address from the list by clicking on the address name.
5. You should now see something like the following:
6. Edit any of the address fields.
NOTE: Complete all required fields. Required fields are marked with a red asterisk (*).
7. When finished, click "Save" or "Save As New." Clicking "Save As New" will create a new address with the information you have entered and the original address will remain unaffected.
NOTE: If you click "Save As New" and receive the following error message, your buyer company is enabled to enforce unique address names.
If you do not want your buyer to enforce unique address names, see the Enforcing Unique Addresses article.
Reference Material: None
Related Articles:
Address Overview
Delete an Existing Address
Create an Address
Editing a Buyer-Created Address
Labels: Address, Admin Address, Change Address, Edit Address