The "Create Additional Environment for Migration" service request for deploying a new environment has been deprecated. Follow the procedure below instead.
The migration process is the following:
- Contact your account manager to create new slots.
- The account manager creates an internal service request Create Ad-hoc Activation for Managed Cloud that triggers the process of creating new slots by the Cloud Operations team.
- After that, you can create a new service request: choose Create New Environment with the new slot selected.
- After migration, you need to create a request to delete the old environment: use Delete Existing Environment.
- Then, contact your account manager to delete the old slots.