Intermittent "1000: Origin DNS error" when accessing URL


Description

An application that works with a custom domain might be inaccessible on an intermittent basis due to incorrect DNS setup. Accessing the URL results in the following error:

A network error occurred
1000: Origin DNS error

 

Solution

As a contingency measure, you can use the following fallback URL to access the solution in case of a similar blocking issue:

https://[original_tenant_name].sitecorecontenthub.cloud/