Description

SXA site pages might fail to load with increased resource consumption. The issue occurs when several threads are concurrently trying to write to the SXA[InjectedRenderingsCacheName] cache. This results in some requests getting stuck.

Solution

To resolve the issue, consider one of the following options:

• Upgrade a Sitecore XP instance to Sitecore XP 10.3 and SXA 10.3.0.
• Download and install the latest cumulative hotfix compatible with the affected product version:
  • For Sitecore XP 10.1 and SXA 10.1.0, see KB1001756.
  • For Sitecore XP 10.2 and SXA 10.2.0, see KB1001757.
• Disable the SXA[InjectedRenderingsCacheName] cache by assigning 0 MB to its maximum size, by creating a configuration patch file in the \App_Config\Include\zzz folder:

  <setting name="XA.Foundation.Presentation.InjectedRenderingsCacheMaxSize" value="0MB" />