One of the following issues might happen when using Insert Sitecore Link in the Rich Text Editor (RTE) in different language versions of an item, except for English:
- When inserting a link to a Versioned media item in the RTE, the link's language parameter value might not match the language version and point only to the English version. This leads to 404 Not Found error.
- In the RTE, when using Insert Sitecore Link, the Display Name only of the English version of an item might be inserted as a link text. It causes the incorrect version of an item to be processed.
Note: It happens despite the fact that the chosen editing content language is not English.
To resolve the issue, consider one of the following options:
- Upgrade Sitecore XP instance to Sitecore XP 10.1.0 or later.
- For Sitecore XP 9.0.2 and earlier, download and install the patch compatible with the affected product version found on this page: https://github.com/sitecoresupport/Sitecore.Support.318519/releases.
- For Sitecore XP 9.1.0, download and install the corresponding cumulative hotfix available in KB1001328.
- For Sitecore XP 9.2, download and install the corresponding cumulative hotfix available in KB1001331.