Description

Editing single-line text or multi-line text fields in the Experience Editor might remove HTML tags after saving changes. The issue occurs if a field type value (single-line text or multi-line text) is not present in the Rendering.HtmlEncodedFieldTypes setting:

<setting name="Rendering.HtmlEncodedFieldTypes" value="text" />

Solution

To resolve the issue, consider one of the following options:

• For Sitecore XP 9.1.0, download and install the corresponding cumulative hotfix available at KB1001328.
• For Sitecore XP 9.2, download and install the corresponding cumulative hotfix available at KB1001331.
• For Sitecore XP 10.1, download and install the pre-release as specified in KB1001300.

Alternatively, you can use the Rich Text field.