Sitecore Experience Accelerator (SXA) search filter components might return no search results in case of special characters are present in the facets. The issue affects the Aggregated Facet Filter and the Filter (Checklist).
To resolve the issue, consider one of the following options:
- Upgrade Sitecore XP instance to Sitecore XP 10.0 and SXA 10.0.0 or later.
- Download and install the corresponding cumulative hotfix compatible with the affected product version available in:
- For Sitecore XP 9.1.1 and SXA 1.8.1: KB1001751.
- For Sitecore XP 9.1.1 and SXA 1.9.0: KB1001752.
- For Sitecore XP 9.2 and SXA 1.9.0: KB1001753.
- For Sitecore XP 9.3 and SXA 9.3.0: KB1001754.