Description

When opening an item in the Workbox the content tree is disabled by default starting from Sitecore 8.2.3 release. The following article describes how to get the designed behavior set to a default value.

Solution

To change the default behavior, consider one of the following options:

• Open an item in the Workbox, then click on the View tab and select the Content tree checkbox on the ribbon.
• Proceed as follows:
  
  1. Open the [your website]\sitecore\shell\Controls\Sitecore.js file.
  2. Find the "scSitecore.prototype.process" function.
  3. Under the "switch (name)" expression add the following code after the case "Eval":

     if (command.value.indexOf("Content-Editor") != -1){
     command.value = command.value.split('&mo=popup').join('');
     command.value = command.value.split('mo=popup&').join('');
     }

  4. Save changes.
  5. Clear the browser cache and refresh the Workbox page.