The current article contains the latest version of the pre-release (hereinafter referred to as the hotfix) that includes all updates currently available for the Sitecore XP 10.2 version. Be aware that the hotfix was built for Sitecore XP 10.2 and must not be installed on other Sitecore XP versions. The hotfix can be applied both to XM and XP Sitecore Experience Platform topologies.
For more details about known issues fixed, refer to the "Sitecore 10.2.x rev. xxxxxx PRE/Documentation/Sitecore.Platform.Releasenotes 10.2.x rev. xxxxxx PRE.md" file found inside the hotfix package.
The hotfix package for Sitecore XP 10.2 can be downloaded from:
Cumulative hotfix for Sitecore XP 10.2
Important note: Before applying the hotfix, check the corresponding Release notes in later updates available on https://dev.sitecore.net/ and make sure that your issue has not been fixed in the released updates. When fixed, upgrade your instance to the latest Sitecore XP 10.2.x minor update available. |
If you are experiencing problems while upgrading the instance or installing the hotfix, contact Sitecore Support.
To resolve the issue, use one of the following solutions depending on your deployment:
Note that the latest version of a hotfix always includes all changes released in its previous versions. Therefore, the latest version of the hotfix can be installed on top of an earlier version of the hotfix for the same minor version of Sitecore XP. For example, you can safely install the "Sitecore 10.2.1 rev. 22222 PRE" version on top of the "Sitecore 10.2.1 rev. 11111 PRE".
A hotfix is installed on top of the initial release or any other update release. To install the hotfix:
For example:
Note that all release numbers are fictitious and are given as an example only.
If the issue has not been fixed in Sitecore XP updates released on https://dev.sitecore.net/ (let's assume they are Sitecore XP 10.2.0-10.2.2), and at the same time, the issue has been fixed in the latest hotfix "Sitecore 10.2.3 rev. 333333 PRE":
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A hotfix is installed on top of the latest update release. To install the hotfix:
For example:
Note that all release numbers are fictitious and are given as an example only.
If the issue has not been fixed in Sitecore XP updates released on https://dev.sitecore.net/ (let's assume they are Sitecore XP 10.2.0-10.2.2), and at the same time, the issue has been fixed in the latest hotfix "Sitecore 10.2.3 rev. 333333 PRE", installation steps could be the following:
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