The current article contains the latest version of the pre-release (hereinafter referred to as the hotfix) that includes all updates currently available for the Sitecore XP 10.2 version. Be aware that the hotfix was built for Sitecore XP 10.2 and must not be installed on other Sitecore XP versions. The hotfix can be applied both to XM and XP Sitecore Experience Platform topologies.
For more details about known issues fixed, refer to the Release notes section or to the "Sitecore 10.2.x rev. xxxxxx PRE/Documentation/Sitecore.Platform.Releasenotes 10.2.x rev. xxxxxx PRE.md" file found inside the hotfix package.
The latest hotfix package for Sitecore XP 10.2 can be downloaded from here: Sitecore 10.2.3 rev. 012476 PRE
| Important note: Before applying the hotfix, check the corresponding Release notes in later updates available on https://dev.sitecore.net/ and make sure that your issue has not been fixed in the released updates. When fixed, upgrade your instance to the latest Sitecore XP 10.2.x minor update available. |
If you are experiencing problems while upgrading the instance or installing the hotfix, contact Sitecore Support.
To resolve the issue, use one of the following solutions depending on your deployment:
Note that the latest version of a hotfix always includes all changes released in its previous versions. Therefore, the latest version of the hotfix can be installed on top of an earlier version of the hotfix for the same minor version of Sitecore XP. For example, you can safely install the "Sitecore 10.2.3 rev. 22222 PRE" version on top of the "Sitecore 10.2.3 rev. 11111 PRE".
A hotfix is installed on top of the initial release or any other update release. To install the hotfix:
For example:
Note that all release numbers are fictitious and are given as an example only.
If the issue has not been fixed in Sitecore XP updates released on https://dev.sitecore.net/ (let's assume they are Sitecore XP 10.2.0-10.2.2), and at the same time, the issue has been fixed in the latest hotfix "Sitecore 10.2.3 rev. 333333 PRE":
|
A hotfix is installed on top of the latest update release. To install the hotfix:
For example:
Note that all release numbers are fictitious and are given as an example only.
|
If the issue has not been fixed in Sitecore XP updates released on https://dev.sitecore.net/ (let's assume they are Sitecore XP 10.2.0-10.2.2), and at the same time, the issue has been fixed in the latest hotfix "Sitecore 10.2.3 rev. 333333 PRE", installation steps could be the following:
|
Refer to the tables below for issues resolved in this hotfix:
Fixes released after 10.2 Update-2 (10.2.2 rev. 010645):
| Ref. ID | Description |
|---|---|
| PDXP-11391, PDXP-9109/619349, PDXP-7886, PDXP-7180, PDXP-5517/629358, PDXP-3377/604557, 628372, 617299, 604627, 594408, 584734, 552315, 548363, 539965, 539826, 533235, 531019, 525885, 525345, 525192, 504543, 492315, 483800, 390129, 92375 | Security enhancements |
| 586965, 576798, 363636 | Security enhancements. These were implemented previously but were not documented; they are now listed below where they were implemented, and repeated here for awareness. |
| PDXP-5587 | Application tracking - Introduced a lightweight, secure tracking script to help us better understand how Sitecore’s management UIs are used. This will help us ensure future enhancements are guided by real-world usage patterns. No content, website data, or website visitor information is tracked. Tracking respects privacy settings and licensing controls. |
| 624736 | An unhandled exception in MVC presentation may cause application crash |
| 624270 | StackOverflowException if a predefined rule references itself |
| 624063 | Links to open active email campaigns show CampaignCreation instead of CampaignReport |
| 623581 | ContentSearch.DistinguishEntityAndDescendantAccessRules does not apply inheritance in the way the access viewer does |
| 623119 | Indexes may contain outdated data when Web Database replication is used with 2 or more indexing roles |
| 408701 | Caches can be populated with outdated values when replication is configured |
| 622162 | Experience Editor Ribbon not rendered after deleting the content item |
| 620009 | Checkbox unchecked unintentionally in Content Editor |
| 625223 | A new cache instance may be created on each invocation of a ReusableValueComputedIndexField |
| 619148 | A new cache instance may be created on each invocation of a ReusableValueComputedIndexField |
| 619146 | High lock contention when removing cache entries based on a predicate |
| 619144 | Fix breaking change introduced as a result of fix for 324449 |
| 621268 | Added the ability to optionally enable Connection Strings in Microsoft's Azure Monitor - Application Insights feature, in response to Microsoft declaring end of support for Instrumentation Key Ingestion as of March 31, 2025; ref: KB1003554 |
| 618292 | Search results show items that the user is not allowed to read when the fix for 493002 is applied |
| 617089 | "Sending" state is not moved to "paused" if CM instance is restarted during dispatch |
| 616534 | Sitecore.Configuration.ClientDataStore+DataUpdatedRemoteEvent causes immediate reload of information from the ClientData table instead of just clearing the cached information |
| 617493 | Running processors concurrently causes lock contention |
| 371625 | Running processors with reusable="false" attribute concurrently causes lock contention |
| 598738 | Added optional automation to simplify installing SXP 10.2.3 PRE builds; includes automated application of binding redirects and patching of config files where applicable; see Documentation/Optional deploy automation/readme.md in the SXP 10.2.3 PRE build package. |
| 470890 | Call .ToString() explicitly when forming ItemCache key to avoid array allocations |
| 444845 | Context.Site may be null in computed index fields (if indexing in parallel) |
| 362804 | In the Experience Editor, pressing enter in the search box of a Multilist with Search field clears the recently selected entries |
| 310741 | User Manager's search by email '@' does not work for non admin user |
| 290139 | The 'XFrameOptionsHeaderModule' throws exception in case Illegal characters in path |
Released after 10.2 Update-1 (10.2.1 rev. 009559), up to and including 10.2 Update-2 (10.2.2 rev. 010645)
| Ref. ID | Description |
|---|---|
| 615391, 609758, 606641, 594651, 363636 | Security enhancements |
| 614401 | Scheduled enrollment does not respect the maximum enrollment setting |
| 613815 | Workitem processing does not check the plan state, e.g. Active or Inactive |
| 609009 | Accessing a Sitecore URL such as https://(CD domain)/(item ID format) results in an Object reference not set to an instance of an object error |
| 491656 | Opening an item from the Content Editor Navigate tab results in an Object reference not set to an instance of an object error |
| 608291 | The EmailOpenedEvent is saved against source contact after merging a known contact (source contact) into a known contact (target contact) |
| 607142 | A Speak request is using wrong site context in preview mode |
| 606531 | A System.ArgumentException error may occur after retrieving a contact by multiple identifiers in a single batch |
| 605729 | LiveModeEnabler does not support publishing in preview mode |
| 605291 | Scheduled enrollment adds contacts to Marketing Automation plans even if a plan is inactive |
| 604409 | The email campaign description does not support special characters |
| 604026 | PDF content extraction of many .pdf files using PdfSharp may consume excessive CPU resources |
| 603638 | Unable to access a closed stream error occurs while saving files from filestorage table to disk |
| 603194 | A Mutex corruption blocks all requests to open Experience Editor |
| 599633 | A DataEngine deadlock can occur between two threads that are making changes to unrelated items |
| 598149 | Creating a validation rule with parameter Result=FatalError does not allow standard values to be saved |
| 597461 | The LeaderBoard is empty when selecting it from the Reports |
| 597335 | Breadcrumbs do not resolve the correct site when clicking the Go button without selecting any item |
| 595667 | the ResizeProcessor may be inefficient when invoked for non-image media |
| 595670 | Media files are stored on the file system during indexing |
| 591674 | The .pdf file should be opened in ReadOnly mode when its content is read for indexing |
| 324449 | Extraction of shared media content is performed for each language during indexing |
| 594111 | Unable to login virtual user in the httpRequestBegin pipeline after installing previous SXP 10.2 hotfix #554564 |
| 593323 | Recursive related items and related items in a content dependency returns all items in all languages |
| 593054 | Recursive related items in a content dependency is not working as expected |
| 593160 | The GetRenderingContentDependenciesPipeline crashes when there are broken links |
| 592310 | A multipage form validates fields even though the page has been skipped |
| 592307 | The internal link to a versioned media item added in the Rich Text Editor contains the wrong language |
| 592301 | The internal link to a versioned media item added in the Rich Text Editor contains the wrong language using a Sitecore link via Search when languageEmbedding is set to always |
| 591897 | A cumulative hotfix applied on Sitecore XP 10.2 creates deadlocks in an XP1 topology |
| 589574 | Long personalization rules in the segmented list leads to a serialization exception |
| 589519 | Wrong method name OnDoubleClick in Sitecore.Reflection.Filtering.config |
| 516003 | No rule fact resolver can be found for ISegmentationServiceContext when using a filter with goal taxonomy facet rule |
| 498395 | Previewing unpublishable items is not possible even when setting previewUnpublishableItems to true |
| 490149 | A BlobProviderException occurs when publishing a site item if the media was detached from the item |
| 486907 | GetDataSourceItemByQuery aborts the pipeline even if it could not process the data source |
| 412499 | Simultaneous launch of Experience Editor in two browsers after restarting the Sitecore instance causes one of them to crash |
Released after 10.2 Initial (10.2.0 rev. 006766), up to and including 10.2 Update-1 (10.2.1 rev. 009559)
| Ref. ID | Description |
|---|---|
| 586965, 586117, 584731, 582720, 576798, 576660, 568150, 500712, 390299 | Security enhancements |
| 497506 | When xConnect is not running, working in the Content Editor displays an error message, whereas Content Editor operations should be unimpacted |
| 558081 | Media upload with Overwrite existing media items and Make uploaded media items versionable does not clear Shared fields |
| 534067 | You can now manage roles behavior for external users using the clearroleswhensignin setting |
| 507001 | The values of single-line text and the multi-line text fields are not displayed in the Experience Editor; see KB1002418 |
| 565729 | The preview date and time dialog in the Experience Editor ignores the date/time format preference |
| 522604 | HTML tags are removed from a single-line text field when editing and saving other fields |
| 568200 | In the Experience Editor, inputs in the Rich Text Editor's HTML tab will not be saved if they include nested tags |
| 573497 | Duplicate renderings in the Add Rendering dialog in Experience Editor; if your deployment includes Sitecore Experience Accelerator (SXA) or Experience Commerce (XC), then this update requires installing SXA hotfix version SC Hotfix 581375-1 SXA 10.2.0.4247 or higher; see KB1001757 |
| 485274 | If language fallback is enabled, a You cannot edit the 'the form' item because it is protected..." error occurs and you are unable to save a language version of a form |
| 490008 | Field validation upon saving a form can be bypassed by changing related data inputs |
| 502894 | Language-specifc and special characters get stripped from form labels |
| 566609 | After adding a Redirect to a page submit action to a form, the selected item is not displayed in the Content Tree and the Content Tree remains collapsed |
| 565562 | You can now change the default package installation behavior so that the item in the target database preserves the version numbers from the source database |
| 450353 | If the ItemCloning.DeleteClonesWithOriginalItem setting is set to true, the PublishManager.DataEngine_DeletedItem method throws a NullReferenceException |
| 523123 | When deleting an item that has clones and more than one language, the PublishManager.DataEngine_DeletedItem method throws a NullReferenceException |
| 526576, 526577 | Publishing.CheckSecurity does not allow authenticated external users to publish a change to a content item |
| 554564 | If a virtual user publishes items several times, the ribbon in the Content Editor becomes collapsed |
| 578684 | When a shared Renderings delta is present in the language without a rendering ID, an ArgumentNullException is thrown on Edge publishing |
| 229436 | The RequireLogin attribute breaks the logic of authentication to the configured login page of the front end site |
| 510418 | When you log into the Sitecore external site via the external identity provider, a Sitecore title appears on the browser tab |
| 381683 | If you create a virtual user with a name that contains only numeric characters, an exception is thrown |
| 531248 | The Custom Properties of a virtual user are lost during RuntimeSetting serialization |
| 555286 | If a virtual user logs in via AzureAD, an endless redirect loop in Horizon may occur |
| 477223 | Searching using the Search tab does not resolve access permissions correctly |
| 493002 | A permission-enabled search does not function correctly in a nested roles scenario |
| 515248 | In Content Tree search, the value of the Search.ContentTreeSearch.MaxResults setting is ignored |
| 529807 | Search operations, like deleting search results, do not track the user who performed the operation, running instead under an anonymous user |
| 559137 | Multi-term fuzzy search does not return any results. This can be a breaking change for deployments moving from Azure Search to Solr |
| 561884, 561871, 97020 | The switch of Solr delete strategy from Delete-By-Query to Delete-By-Id may require updating Solr configuration |
| 580395 | Search indexes may include excluded items as a result of adding new item versions |
| 581503 | When you rename an item using the Sitecore CLI, LayoutData does not publish and the old LayoutData is still available |
| 412448 | xDB stored procedures can lead to an infinite loop inside the SQL Server, causing high DTU usage |
| 589304 | SC_ANALYTICS_GLOBAL_COOKIE continues to remain active even after a customer has revoked the permission to collect cookies |
| 526015 | Tracking fails to adhere to visitor's consent preferences, with the SC_ANALYTICS_GLOBAL_COOKIE cookie being set despite setting explicitConsentForTrackingIsRequired |
| 558847 | Long personalization rules break the Experience Editor |
| 301732 | Errors occur when selecting a goal on the conversion rate from a page test on a non-English language |
| 575840 | In Mozilla Firefox, the item does not move to the next workflow state via Approve with test |
| 552034 | The goal taxonomy facet rule in a Marketing Automation plan does not work when the number of goal items exceeds 20 |
| 569634 | When EXM is enabled in two Content Management (CM) instances, the email campaign job status is not retrievable in the second CM instance |
| 587814 | Upon selecting the Edit the related item context menu button, the embedded Content Editor does not display as expected |
| 329704 | When you insert snippets, the <blockquote> and <p> tags do not display correctly |
| 447307 | After a warm disaster recovery process is triggered, Sitecore tries to connect to the original SolrCloud server; see KB1000745 |
| 483476 | The hidden File Upload field is validated and cannot be disabled because the field uses a different hidden field ID |
| 489654 | When you enter an anchor tag <a href="#">Text</a>, the rendered HTML becomes <a href="##">Text</a> on the front end |
| 499061 | If you access LayoutCache.GetCacheKeys(), the entire concurrent dictionary gets locked |
| 509668 | After publishing a new language and enabling its fallback language, the requested page does not display and a This site cannot be reached error occurs |
| 510291 | If you do not execute the GetCustomProperty and SetCustomProperty methods in the same request, the custom properties of a virtual user are not fetched from the database |
| 526584 | In the Control Panel, after running the Rebuild link databases operation, the tables are populated with many duplicates |
| 530961 | Retrieving the child items of resource items is not thread-safe; see KB1001823 |
| 535277 | Redis session state is not always locked while processing a request |
| 537827 | When a target site is resolved, it uses the site rootPath and language but ignores the database |
| 549048 | In the HTML editor, when you use alt codes inside the href attribute, the output includes an additional, unnecessary symbol |
| 569444 | StartItem is ignored when resolving a site |
| 575400, 578068 | The Search API may return incorrect results under load such as an SXA Checklist disappearing in an XM topology |
| 582497 | A deadlock can occur on application start if aggregation runs for the first time and DeviceResolver runs simultaneously |
| 584490 | Page crashes after inserting an image in the Rich Text Editor in a Chrome or Edge browser; see KB1003010 |
| 561871 | Removing multiple content items creates a separate request to Solr for each removed document; this can lead to performance-related errors such as exceeding the number of queued requests |
| 559550 | When you deploy the mssql-init container that connects to Azure SQL, you may receive a message that the compatibility level may result in undefined behaviour |
| 524238 | When you add items using package installation, some items switch to an empty version and appear to have lost their content |
| 570314 | Deploying Sitecore XP using SIF fails due to retired Microsoft Web Platform Installer; see KB1003017 |
| 582977 | An ERROR_SMO_NEEDED_FOR_SQL_PROVIDER error occurs when installing Sitecore Experience Platform; see KB1003024 |
| 580538 | The installation of Sitecore XP fails on a machine with SQL Server PowerShell Module version 22.0.xx or later; see KB1003015 |