Description

Extra <br> tags might be added in Rich Text fields after saving changes in Experience Editor. The issue happens when having SC Hotfix-396633-1.zip and SC Hotfix-415404-1.zip or some other earlier cumulative hotfixes for XM installed. You can check this under WebsiteRootFolder\sitecore\shell\hotfixes in the Content Manager (CM) server.

For example:

<p>line1</p>
<br>
<p>line2</p>
<br>
<p>line3</p>

instead of

<p>line1</p>
<p>line2</p>
<p>line3</p>

Solution

To resolve the issue, consider one of the following options:

• Upgrade the Sitecore XP instance to Sitecore XP 10.0.0 or later.
• For Sitecore XP 9.3, download and install the hotfix found at KB1001332.