A modal dialog is empty when configuring personalization condition for Salesforce Journey Builder


Description

When using a container asset image for Sitecore Connect™ for Salesforce Marketing Cloud Behavioral Data Exchange, a modal dialog might be shown empty while configuring personalization conditions related to Salesforce Journey Builder. The root cause of the issue is that the XML file for the modal and XML files of supported languages are missing for the container asset image.

For example:

Graphical user interface, applicationDescription automatically generated

The issue affects Behavioral Data Exchange 6.0.0.

Solution

To resolve the issue:

  1. Download and copy JourneyListDialog.xml to "SITECORE_CM\sitecore\shell\Applications\Dialogs\DataExchangeFramework\".
  2. Download and import the supported language XML files. Note that these files can also be downloaded from the on-premise zip-package at dev.sitecore.net: