Description

When deploying EXM Dedicated Dispatch Server (DDS) in Kubernetes, the SMTP settings provided in the YAML files might be ignored due to the missing "EDS" prefix key. This can cause the DDS instance inability to send any messages.

The issue affects EXM Dedicated Dispatch Server 1.0.3.

Solution

To resolve the issue, add "EDS" to the prefixes in the following files:

• https://github.com/Sitecore/container-deployment/blob/dds/1.0.3.00012.75/k8s/dds/1.0/ltsc2019/overrides/xp1/patch-cm.yaml
• https://github.com/Sitecore/container-deployment/blob/dds/1.0.3.00012.75/k8s/dds/1.0/ltsc2019/dds/dds.yaml

 

Example of old prefix:

• name: Sitecore_EXM_SMTP_Server
  value: "localhost"
• name: Sitecore_EXM_SMTP_Port
  value: "25"
• name: Sitecore_EXM_SMTP_UserName
  value: ""
• name: Sitecore_EXM_SMTP_Password
  value: ""
• name: Sitecore_EXM_SMTP_AuthenticationMethod
  value: "None"
• name: Sitecore_EXM_SMTP_StartTls
  value: "false"
• name: Sitecore_EXM_POP3_Server
  value: "localhost"
• name: Sitecore_EXM_POP3_Port
  value: "110"
• name: Sitecore_EXM_POP3_UserName
  value: ""
• name: Sitecore_EXM_POP3_Password
  value: ""
• name: Sitecore_EXM_POP3_UseSsl
  value: "false"
• name: Sitecore_EXM_POP3_StartTls
  value: "false"

 

Example of updated prefix:

• name: Sitecore_EXM_EDS_SMTP_Server
  value: "localhost"
• name: Sitecore_EXM_EDS_SMTP_Port
  value: "25"
• name: Sitecore_EXM_EDS_SMTP_UserName
  value: ""
• name: Sitecore_EXM_EDS_SMTP_Password
  value: ""
• name: Sitecore_EXM_EDS_SMTP_AuthenticationMethod
  value: "None"
• name: Sitecore_EXM_EDS_SMTP_StartTls
  value: "false"
• name: Sitecore_EXM_EDS_POP3_Server
  value: "localhost"
• name: Sitecore_EXM_EDS_POP3_Port
  value: "110"
• name: Sitecore_EXM_EDS_POP3_UserName
  value: ""
• name: Sitecore_EXM_EDS_POP3_Password
  value: ""
• name: Sitecore_EXM_EDS_POP3_UseSsl
  value: "false"
• name: Sitecore_EXM_EDS_POP3_StartTls
  value: "false"