Description

A lot of the following warning messages might be found in the log files when the device detection service is disabled:

WARN  [Experience Analytics]: Device detection component is not ready. Device model will be aggregated as classification unavailable.

Solution

To resolve the issue, consider the following steps:

• Download and install the patch compatible with the affected product version found on this page:
  https://github.com/SitecoreSupport/Sitecore.Support.103061/releases.
  To get a solution for other releases, contact Sitecore Support.
• Make sure that the DeviceDetection.Enabled setting in the /App_Config/Include/CES/Sitecore.CES.DeviceDetection.config file is set to "false":

  <setting name="DeviceDetection.Enabled" value="false"/>