Description

This issue might occur when publishing an item. If one of the item fields was reset to its standard value then this change will not be reflected in the publishing target database.

The issue does not occur:

• If publishing a new item version that is not present in the publishing target.
• When publishing the same item for the second time.
• When using the Republish option.

Solution

To resolve the issue, consider one of the following options:

• Upgrade Sitecore XP instance to Sitecore XP 9.3 or later.
• For Sitecore XP 9.2, download and install the corresponding cumulative hotfix available in KB1001331.
• For Sitecore XP 9.0.1, download and install the hotfix: SC Hotfix 513226-1.zip

  Be aware that the hotfix was built for a specific Sitecore XP version, and must not be installed on other Sitecore XP versions or in combination with other hotfixes. In case any other hotfixes have already been installed on a certain Sitecore XP instance, send a request for a compatibility check to Sitecore Support.

  Note that the ZIP file contents must be extracted to locate installation instructions and related files inside. The hotfixes must be installed on a CM instance and then synced with other instances using standard development practices.