Certain SXA-specific features might not work in EXM, as SXA and EXM are not compatible out of the box. While some simple scenarios of using SXA in EXM can work, more complex scenarios can lead to unexpected behavior. Below is the list of the currently known compatibility issues between these two products.
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Partial designs from SXA are not rendered in EXM.
- Placing the EXM Manager Root under the SXA tenant / website is not supported, doing so might cause components not to render.
- Certain SXA renderings in EXM emails are not supported and will cause errors to appear.
The issue affects SXA 1.0.0 and EXM 3.0 or later versions.
To resolve the issue, consider the following options:
- If an SXA component does not render in EXM or errors appear, remove the SXA component from the campaign.
- If the EXM Manager Root has been placed under an SXA tenant / website, move the EXM Manager Root outside of the SXA tenant / website.