Description

The "href" attribute may be stripped out of the anchor ("a") HTML element after EXM sends the email. For example, if a user creates a new regular email campaign, inserts some content in the Rich Text field, adds the link as follows:

 <p>and <a href="#demo">anchor link</a></p>

and then dispatches the message, the href attribute is not preserved:

<a #demo>anchor link</a> 

The issue affects EXM 3.4 Initial Release - 3.4 Update-2 versions.

Solution

To resolve the issue, consider one of the following options:

• Upgrade Sitecore XP instance to 9.0 Update-1 or higher (recommended).
• Download and install the patch compatible with the affected product version found on this page:
  https://github.com/SitecoreSupport/Sitecore.Support.151459/releases.