Description

If the default "Home" item is deleted, then recently uploaded files are not shown in the Select media dialog. The following error can be found in the logs:

Exception: Sitecore.ContentSearch.Exceptions.IndexNotFoundException
Message: Index (EMPTY) was not found
Source: Sitecore.ContentSearch
at Sitecore.ContentSearch.ContentSearchManager.GetIndex(String name)
at Sitecore.ItemWebApi.VirtualFields.UpdatedIntervalFieldProcessor.get_IndexFieldFormat()
at Sitecore.ItemWebApi.VirtualFields.UpdatedIntervalFieldProcessor.CompareIndexDate(String facetDate, DateTime date)
...

Solution

To resolve the issue, consider one of the following options:

• Upgrade Sitecore XP instance to 10.0.0 or later.
• Recover the default "Home" item as follows:
  
  1. Install a new Sitecore XP instance.
  2. Create a Sitecore package with a default "Home" item from a clear instance.
  3. Install this package in the affected instance.