Description

After updating or deleting data templates from Content Editor, the recreated templates acquire a different GUID. The CommerceProduct template or any other item having a base template fails to be resolved.

Solution

To resolve the issue, consider one of the following options:

• Upgrade Sitecore XC instance to Sitecore XC 10.0.0 or later.
• Avoid making any changes in Commerce items directly via Content Editor. Use BizTools to update the Commerce items.