Description

It is impossible to connect to Microsoft CRM Online via the Dynamics CRM Campaign Integration module using the Microsoft Office 365 authentication. Dynamics CRM Campaign Integration only supports Passport authentication in its current implementation.

However, the Microsoft Office 365 authentication type is currently the primary authentication type used by Microsoft. It is also used as the default authentication type for newly created organizations.

To learn more about Passport authentication, refer to the following article: Passport authentication.

To learn more about the Microsoft Office 365 authentication, refer to the following article: Office 365 app authentication.

This applies to Dynamics CRM Campaign Integration 1.1.0.

Solution

You can register a new CRM organization using the existing Windows Live ID account:

• Log in to the Microsoft CRM portal using the existing Live ID. You receive the following message:
  "You have signed in with a Microsoft account that is not part of an organization. You can try signing in with another Microsoft account that is a member of an organization."
• Click Cancel.
• Click Sign up for a new Microsoft Dynamics CRM Online account and follow the necessary steps.