On a kick off user page, users might be displayed as anonymous instead of an appropriate username.
To resolve the issue, consider one of the following options:
- Upgrade Sitecore XP instance to Sitecore XP 10.0.0 or later.
- For Sitecore XP 9.1.0, download and install the corresponding cumulative hotfix available in KB1001328.
- For Sitecore XP 9.1.1, download and install the corresponding cumulative hotfix available in KB1001330.
- For Sitecore XP 9.2, download and install the corresponding cumulative hotfix available in KB1001331.
- For Sitecore XP 9.3, download and install the corresponding cumulative hotfix available in KB1001332.