Sitecore Publishing Service is a separate application that performs bulk publishing operations. It has its own configuration and log files.
- Collect the following basic information for Publishing Service in your solution, including:
- Content Management \Web.config file
- Content Management \App_Config folder
- Content Management \App_Data\Logs folder
- Publishing service webroot folder with all of its content.
- Attach the resulting archive to the support case or upload it to the Sitecore Support ShairePoint Storage.