Sitecore Managed Cloud Standard – Scaling Azure and related resources and resource groups


Description

This article describes the on-demand scaling services provided in the scope of Sitecore Managed Cloud for each Azure resource or the entire Resource Groups within the Sitecore Experience Management (XM), Experience Platform (XP), or Experience Database (XDB) topologies.

Scaling resources up in Azure always incurs additional consumption for the Managed Cloud environment, which can generate an overage to the prepaid contract. Therefore, we recommend applying scale up and down activities either on a temporary basis or after consultation with your Sitecore sales representative.

How To Submit A Request

To submit a request for scaling, provide the following information in a new ticket on the Sitecore Support Portal:

For detailed information about different types of scaling, see the following sections.

Scale An Entire Resource Group

Scaling the entire Sitecore resource group is a convenient way of upgrading all resources in your Sitecore instance and of retaining compatibility with the recommended performance tiers. The following Managed Cloud Setups are supported:

More details about recommended topologies and tiers:

Scaling of Managed Cloud Containers solution

Note that for Managed Cloud Containers solution scaling of resources directly using Azure Portal is restricted for a production environment. Also, it is not recommended for a nonproduction environment. Git approach is used instead.

Please refer to Sitecore documentation for more details.

Scale A Single Resource

Scaling a single Sitecore resource might be practical to mitigate specific load or increased traffic for a specific time frame.

You can individually scale up/down and/or scale in/out every single resource deployed within Managed Cloud according to the previously described topologies and tiers depending on the resource design.

Note: Configuring SQL database into Elastic pools does not come under the scope of scaling a single resource.