The Forgot Password functionality does not work on SXA Storefront sites


Description

When trying to reset a password using Forgot Password functionality on SXA Storefront site, the message Error: The email address does not exist appears. As a result, an email with instructions regarding resetting the password is not sent.

Solution

To resolve the issue, download and install the patch found on this page:

https://github.com/SitecoreSupport/Sitecore.Support.41672/releases