The tiers and pricing for Azure Monitoring and Alerts – Basic and Advanced


Description

Azure Monitoring and Alerts are based on a tier system. The tiers range from Tier 1, (which has the highest frequency of alerts and cost per alert), through to Tier 3, (which is queried every 15 minutes for alerts). Tier 3 alert is triggered if the condition matches the alert threshold. Tier 3 also has the lowest cost per alert. Sitecore also offers free Tier 4 ping test alerts. They are metric alert and activity log alert. Currently, metric alert is free if the subscription only has equal to or less than 10 units, and the activity log alert is free.

This reference topic describes:

Default Metric Alerts For Azure Monitoring And Alerts Basic

The following different alerts for Azure Monitoring and Alerts Basic are set by default:


Application Insights (Microsoft. Insights/components)

Per resource Tier Severity Email notification
Application Insights component daily cap reached 4 Verbose Yes

 

Web App (Microsoft.Web/sites)

Per resource Tier Severity Email notification
Http request is 5xx >10 (one alert per Web App) 3 Warning No
Availability tests are on /sitecore/service/keepalive.aspx 4 Critical Yes


SQL Databases (Microsoft.Sql/servers/databases)

Per resource Tier Severity
Database throughput unit (DTU) is >95% (one alert per DB) 1 Critical
CPU is >95% (one alert per DB) 2 Warning
Data IO percentage is >95% (one alert per DB) 3 Warning
Log IO percentage is >95% (one alert per DB) 3 Warning
Storage percentage is >75% (one alert per DB) 3 Critical
Workers percentage is >95% (one alert per DB) 3 Warning


App Service Plan (Microsoft.Web/serverfarms)

Per resource Tier Severity
CPU percentage is >95% (one alert per plan) 2 Warning
Memory percentage is >95% (one alert per plan) 2 Warning


Azure Search (Microsoft.Search/searchServices)

Per resource Tier Severity
Throttled search queries in % are >30% (one alert per Azure Search) 1 Warning


Redis Cache (Microsoft.Cache/redis)

Per resource Tier Severity
The server load is >95% (one alert per Redis Cache) 3 Warning


Default Metric Alerts For Azure Monitoring And Alerts Advanced

There are extra alerts for Azure Monitoring and Alerts Advanced. The following four different alerts are set by default:

Web App (Microsoft.Web/sites)

Per resource Tier Severity Email notification
Average page response time > 30 seconds (one alert per Web App) 1 Critical No
(Only application for Sitecore 9.3 or above and CD, CM, REP)
Average health check status is less than 60%
4 Critical Yes
Webapp backup failure 4 - Yes


SQL Databases (Microsoft.Sql/servers/databases)

Per resource Tier Severity
Concurrent sessions supported by the DB tier is > 95% (one alert per DB) 2 Warning
Number of failed database connections > 5 (one alert per DB) 2 Warning
Average In-Memory OLTP storage > 95% (one alert per DB) 2 Warning


App Service Plan (Microsoft.Web/serverfarms)

Per resource Tier Severity
Combined App Storage is >= 80% 3 Error


Azure Search (Microsoft.Search/searchServices)

Per resource Tier Severity Email Notification
Average Search Query latency > 10 seconds (one alert per Azure Search) 2 Warning Yes
Search service response where HTTP status code of 503 >= 50 (one alert per Azure Search) 2 Warning Yes


Redis Cache (Microsoft.Cache/redis)

Per resource Tier Severity Severity
Average number of connected clients in % are > 80% (one alert per Redis Cache) 2 Warning Yes
Average CPU Percent Processor Time is >= 95% (one alert per Redis Cache) 3 Warning Yes
Average used memory in % is > 70% (one alert per Redis Cache) 2 Warning Yes


Sitecore versions (Basic)

The following table describes the expected number of tier 1, 2, or 3 alerts for each of the Sitecore topologies:

Sitecore 8.2.1- 8.2.6 (Azure Search)

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 5 12 21 38
XDB Azure 5 8 18 31
XM Azure 4 7 15 26


Sitecore 8.2.7

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 5 12 21 38
XDB Azure 5 8 18 31
XM Azure 4 7 15 26
XP Solr* 4 12 21 37
XDB Solr* 4 8 18 30
XM Solr* 3 7 15 25

 

Sitecore 9.0.0

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 13 24 58 95
XDB Azure 12 19 51 82
XM Azure 5 8 19 32

 

Sitecore 9.0.1

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 15 26 66 107
XDB Azure 13 20 55 88
XM Azure 5 8 19 32

 

Sitecore 9.0.2

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 15 26 66 107
XDB Azure 13 20 55 88
XM Azure 5 8 19 32
XP Solr* 14 26 66 106
XDB Solr* 12 20 55 87
XM Solr* 4 8 19 31

 

Sitecore 9.1.0 and 9.1.1

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 17 30 77 124
XDB Azure 14 21 61 96
XM Azure 5 10 20 35
XP Solr* 16 30 77 123
XDB Solr* 13 21 61 95
XM Solr* 4 10 20 34

 

Sitecore 9.2.0

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 16 29 73 118
XDB Azure 13 20 57 90
XM Azure 5 10 20 35
XP Solr* 15 29 73 117
XDB Solr* 12 20 57 89
XM Solr* 4 10 20 34

 

Sitecore 9.3.0

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 16 29 73 118
XDB Azure 13 20 57 90
XM Azure 5 10 20 35
XP Solr* 15 29 73 117
XDB Solr* 12 20 57 89
XM Solr* 4 10 20 34

 

 

Sitecore 10.0.0, 10.0.1, 10.0.2, 10.0.3

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 16 27 73 116
XM Azure 5 10 20 35
XP Solr* 15 27 73 115
XM Solr* 4 10 20 34

 

Sitecore 10.1.0, 10.1.1, 10.1.2

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 16 27 72 115
XM Azure 5 10 20 35
XP Solr* 15 27 72 114
XM Solr* 4 10 20 34

  

* We have monitored all the resources except for Solr Search Provider. 

 

Sitecore Versions (Advanced)

The following table describes the expected number of tier 1, 2, or 3 alerts for each of the Sitecore topologies:


Sitecore 8.2.1-8.2.6 (Azure Search)

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 9 24 27 60
XDB Azure 7 18 23 48
XM Azure 6 17 20 43


Sitecore 8.2.7

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 9 24 27 60
XDB Azure 7 18 23 48
XM Azure 6 17 20 43
XP Solr* 8 22 27 57
XDB Solr* 6 16 23 45
XM Solr* 5 15 20 40


Sitecore 9.0.0

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 22 52 146 95
XDB Azure 19 43 125 82
XM Azure 7 20 52 32


Sitecore 9.0.1

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 24 58 82 164
XDB Azure 20 46 68 134
XM Azure 7 20 25 52


Sitecore 9.0.2

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 24 58 82 164
XDB Azure 20 46 68 134
XM Azure 7 20 25 52
XP Solr* 23 56 82 161
XDB Solr* 19 44 68 131
XM Solr* 6 18 25 49


Sitecore 9.1.0 and 9.1.1

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 29 66 95 190
XDB Azure 23 49 75 147
XM Azure 8 22 26 56
XP Solr* 28 64 95 187
XDB Solr* 22 47 75 144
XM Solr* 7 20 26 53


Sitecore 9.2.0

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 28 63 90 181
XDB Azure 22 46 70 138
XM Azure 8 22 26 56
XP Solr* 27 61 90 178
XDB Solr* 21 44 70 135
XM Solr* 7 20 26 53


Sitecore 9.3.0

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 28 63 90 181
XDB Azure 22 46 70 138
XM Azure 8 22 26 56
XP Solr* 27 61 90 178
XDB Solr* 21 44 70 135
XM Solr* 7 20 26 53


Sitecore 10.0.0, 10.0.1, 10.0.2, 10.0.3

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 28 61 90 179
XM Azure 8 22 26 56
XP Solr* 27 59 90 176
XM Solr* 7 20 26 53


Sitecore 10.1.0, 10.1.1, 10.1.2

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 27 61 89 177
XM Azure 8 22 26 56
XP Solr* 26 59 89 174
XM Solr* 7 20 26 53

* We have monitored all the resources except for Solr Search Provider.