The tiers and pricing for Azure Monitoring and Alerts – Basic and Advanced


Description

Azure Monitoring and Alerts are based on a tier system. The tiers range from Tier 1, (which has the highest frequency of alerts and cost per alert), through to Tier 3, (which is queried every 15 minutes for alerts). Tier 3 alert is triggered if the condition matches the alert threshold. Tier 3 also has the lowest cost per alert. Sitecore also offers free Tier 4 ping test alerts. They are metric alert and activity log alert. Currently, metric alert is free if the subscription only has equal to or less than 10 units, and the activity log alert is free.

This reference topic describes:

Default Metric Alerts For Azure Monitoring And Alerts Basic

The following different alerts for Azure Monitoring and Alerts Basic are set by default:


Application Insights (Microsoft. Insights/components)

Per resource Tier Severity Email notification
Application Insights component daily cap reached 4 Verbose Yes

 

Web App (Microsoft.Web/sites)

Per resource Tier Severity Email notification
Http request is 5xx >10 (one alert per Web App) 3 Warning No
Availability tests are on /sitecore/service/keepalive.aspx 4 Critical Yes

 

SQL Databases (Microsoft.Sql/servers/databases)

Per resource Tier Severity
Database throughput unit (DTU) is >95% (one alert per DB) 1 Critical
Storage percentage is >75% (one alert per DB) 3 Critical
Workers percentage is >95% (one alert per DB) to Concurrent requests is >95% (one alert per DB) 3 Warning

 

App Service Plan (Microsoft.Web/serverfarms)

Per resource Tier Severity
CPU percentage is >95% (one alert per plan) 2 Warning
Memory percentage is >95% (one alert per plan) 2 Warning

 

Azure Search (Microsoft.Search/searchServices)

Per resource Tier Severity
Throttled search queries in % are >30% (one alert per Azure Search) 1 Warning

 

Redis Cache (Microsoft.Cache/redis)

Per resource Tier Severity
The server load is >95% (one alert per Redis Cache) 3 Warning

 

Default Metric Alerts For Azure Monitoring And Alerts Advanced

There are extra alerts for Azure Monitoring and Alerts Advanced. The following four different alerts are set by default:


Web App (Microsoft.Web/sites)

Per resource Tier Severity Email notification
Average page response time > 30 seconds (one alert per Web App) 1 Critical No
(Only application for Sitecore 9.3 or above and CD, CM, REP)
Average health check status is less than 60%
4 Critical Yes
Webapp backup failure 4 - Yes

 

SQL Databases (Microsoft.Sql/servers/databases)

Per resource Tier Severity
Number of failed database connections > 5 (one alert per DB) 2 Warning

 

App Service Plan (Microsoft.Web/serverfarms)

Per resource Tier Severity
Combined App Storage is >= 80% 3 Error

 

Azure Search (Microsoft.Search/searchServices)

Per resource Tier Severity Email Notification
Average Search Query latency > 10 seconds (one alert per Azure Search) 2 Warning Yes
Search service response where HTTP status code of 503 >= 50 (one alert per Azure Search) 2 Warning Yes

 

Redis Cache (Microsoft.Cache/redis)

Per resource Tier Severity Severity
Average number of connected clients in % are > 80% (one alert per Redis Cache) 2 Warning Yes
Average CPU Percent Processor Time is >= 95% (one alert per Redis Cache) 3 Warning Yes
Average used memory in % is > 70% (one alert per Redis Cache) 2 Warning Yes

 

Sitecore versions (Basic)

The following table describes the expected number of tier 1, 2, or 3 alerts for each of the Sitecore topologies:


Sitecore 8.2.1 – 8.2.6 (Azure Search)

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 5 8 13 26
XDB Azure 5 4 10 19
XM Azure 4 4 9 17

 

Sitecore 8.2.7

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 5 8 13 26
XDB Azure 5 4 10 19
XM Azure 4 4 9 17
XP Solr* 4 8 13 25
XDB Solr* 4 4 10 18
XM Solr* 3 4 9 16

 

Sitecore 9.0.0

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 13 12 34 59
XDB Azure 12 8 29 49
XM Azure 5 4 11 20

 

Sitecore 9.0.1

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 15 12 38 65
XDB Azure 13 8 31 52
XM Azure 5 4 11 20

 

Sitecore 9.0.2

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 15 12 38 65
XDB Azure 13 8 31 52
XM Azure 5 4 11 20
XP Solr* 14 12 38 64
XDB Solr* 12 8 31 51
XM Solr* 4 4 11 19

 

Sitecore 9.1.0 and 9.1.1

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 17 14 45 76
XDB Azure 14 8 35 57
XM Azure 5 6 12 23
XP Solr* 16 14 45 75
XDB Solr* 13 8 35 56
XM Solr* 4 6 12 22

 

Sitecore 9.2.0

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 16 14 43 73
XDB Azure 13 8 33 54
XM Azure 5 6 12 23
XP Solr* 15 14 43 72
XDB Solr* 12 8 33 53
XM Solr* 4 6 12 22

 

Sitecore 9.3.0

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 16 14 43 73
XDB Azure 13 8 33 54
XM Azure 5 6 12 23
XP Solr* 15 14 43 72
XDB Solr* 12 8 33 53
XM Solr* 4 6 12 22

 

Sitecore 10.0.0 – 10.0.3

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 16 12 43 71
XM Azure 5 6 12 23
XP Solr* 15 12 43 70
XM Solr* 4 6 12 22

 

Sitecore 10.1.0 – 10.1.2

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Azure 16 12 42 70
XM Azure 5 6 12 23
XP Solr* 15 12 42 69
XM Solr* 4 6 12 22

 

Sitecore 10.2, 10.3

Topology Search provider Number of tier 1 alerts Number of tier 2 alerts Number of tier 3 alerts Total number of alerts
XP Solr* 15 12 42 69
XM Solr* 4 6 12 22

* We have monitored all the resources except for Solr Search Provider.

 

Sitecore Versions (Advanced)

The following table describes the expected number of tier 1, 2, or 3 alerts for each of the Sitecore topologies:


Sitecore 8.2.1 – 8.2.6 (Azure Search)

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 9 16 15 40
XDB Azure 7 10 11 28
XM Azure 6 11 11 28

 

Sitecore 8.2.7

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 9 16 15 40
XDB Azure 7 10 11 28
XM Azure 6 11 11 28
XP Solr* 8 14 15 37
XDB Solr* 6 8 11 25
XM Solr* 5 9 11 25

 

Sitecore 9.0.0

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 22 28 36 86
XDB Azure 19 21 30 70
XM Azure 7 12 13 32

 

Sitecore 9.0.1

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 24 30 40 94
XDB Azure 20 22 32 74
XM Azure 7 12 13 32

 

Sitecore 9.0.2

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 24 30 40 94
XDB Azure 20 22 32 74
XM Azure 7 12 13 32
XP Solr* 23 28 40 91
XDB Solr* 19 20 32 71
XM Solr* 6 10 13 29

 

Sitecore 9.1.0 and 9.1.1

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 29 34 47 110
XDB Azure 23 23 36 82
XM Azure 8 14 14 36
XP Solr* 28 32 47 107
XDB Solr* 22 21 36 79
XM Solr* 7 12 14 33

 

Sitecore 9.2.0

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 28 33 45 106
XDB Azure 22 22 34 78
XM Azure 8 14 14 36
XP Solr* 27 31 45 103
XDB Solr* 21 20 34 75
XM Solr* 7 12 14 33

 

Sitecore 9.3.0

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 28 33 45 106
XDB Azure 22 22 34 78
XM Azure 8 14 14 36
XP Solr* 27 31 45 103
XDB Solr* 21 20 34 75
XM Solr* 7 12 14 33

 

Sitecore 10.0.0 – 10.0.3

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 28 31 45 104
XM Azure 8 14 14 36
XP Solr* 27 29 45 101
XM Solr* 7 12 14 33

 

Sitecore 10.1.0, 10.1.1, 10.1.2

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Azure 27 31 44 102
XM Azure 8 14 14 36
XP Solr* 26 29 44 99
XM Solr* 7 12 14 33

 

Sitecore 10.2, 10.3

Topology Search provider Number of Tier 1 alerts Number of Tier 2 alerts Number of Tier 3 alerts Total number of alerts
XP Solr* 26 29 44 99
XM Solr* 7 12 14 33

* We have monitored all the resources except for Solr Search Provider.