If an item contains special characters in the display name, the display name and the item name might be wrongly encoded.
For example, when changing the "Home" display name to
"Home(test)"
this results in
Item name: "Home (test)"
Display name: "Home (test)"
To resolve the issue, consider one of the following options:
- Upgrade Sitecore XP instance to Sitecore XP 10.1.1 or later.
- For Sitecore XP 10.0.1, download and install the corresponding cumulative hotfix available in KB1001334.
- For Sitecore XP 9.3, download and install the corresponding cumulative hotfix available in KB1001332.
- For Sitecore XP 9.2, download and install the corresponding cumulative hotfix available in KB1001331.