No items found in the Select Media dialog box


Description

If you browse the Media Library using the Select Media dialog box, the message No items found appears instead of results. The search log can contain the following messages:

INFO  Serialized Query - ?q=((_path:(3d6658d8a0bf4e75b3e2d050fabcf4e1) AND _language:(en)) AND (_template:(962b53c4f93b4df99821415c867b8903) OR _template:(d56db3aa73734651837e8d3977a0b544) OR ... ))&start=0&rows=20&fl=*,score&fq=_indexname:(sitecore_marketing_asset_index_master)&facet=true&facet.field=calculateddimension&f.calculateddimension.facet.mincount=0&facet.field=_templatename&f._templatename.facet.mincount=0&facet.field=__smallupdateddate_tdt&f.__smallupdateddate_tdt.facet.mincount=0
ERROR Solr Error : ["undefined field: "calculateddimension""] - Query attempted: [((_path:(3d6658d8a0bf4e75b3e2d050fabcf4e1) AND _language:(en)) AND (_template:(962b53c4f93b4df99821415c867b8903) OR _template:(d56db3aa73734651837e8d3977a0b544) OR ... ))]

Solution

To resolve this issue, download and install the relevant patch available on this page: https://github.com/SitecoreSupport/Sitecore.Support.96333/releases.
If you need a solution for other Sitecore XP releases, contact Sitecore Support.