There are three integrations built to payment gateways that can be linked to your merchant account solution:
We charge a fee to install a first gateway account on your Storefront admin environment that you can use on any or all of your Buyer Companies. If you already have a gateway or Merchant Account and want to switch to a different gateway or add a second one, there is no cost charged. Refer for pricing via email: storefrontcustomersupport@sitecore.com. The fee covers installation, testing on a LIVE site, ongoing support and troubleshooting, and maintenance of Payment Card Industry (PCI) compliance.
We do not quote the third-party Gateway/ Processor prices, so you will need to research the three payment gateways to determine your fees and percentages, and determine which one is the best for your business.
Here are the points of contact at each of our payment gateway providers:
Once your gateway account has been created, the gateway provider will contact us directly and send us the user credentials for our integration. These credentials are encrypted, and will only work with the integration. Once the gateway has been tested by submitting, changing, and canceling orders, we will install the gateway on your admin interface, and send you instructions on its use.
In case of switching gateways, you will need to settle all open transactions and alert us if you are currently allowing your buyers to save their credit card information. We will need to work with you to delete all saved credit cards from your existing Merchant Account.