Order search allows an Admin user to quickly locate a specific order. Better search results will be returned if more criteria are filled in.
NOTE: Order Search is only for active orders submitted within the last 90 days. To locate orders older than 90 days, use the Order Report within the Reports top navigation tab.
NOTE: Admin users must be assigned the "View all buyer companies" permission or be directly assigned to View Orders for one or more Buyer company in order to see results of the Order Search.
To search for an active order:
1. Logon to the Admin interface.
2. Click on the “Orders” top navigation tab.
3. Enter the appropriate search criteria:
a. Order Type: Select a value from the list.
b. Order ID: Enter the Order ID to limit the results.
c. Status: Select a Status to limit the results.
d. Buyer Company: Select a Buyer Company to limit the results.
e. Containing Product: Enter a Product ID or Product Name and select from the listed choices to limit the search results.
NOTE: A specific value MUST be selected in order to be included in the search.
f. Billing Address Name: Enter an Address Name to limit the results.
g. Shipping Address Name: Enter an Address Name to limit the results.
h. Date Range: Select a beginning and ending date range to limit the results.
4. Click the “Search” button.
The results that are returned have a link to each individual Order as well as some basic order information.
Reference Material: None
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